Tickets

You can buy same day tickets from the ticket counter and ticket machines at the entrance of the Aquarium (second floor).
While advance tickets are available on the Official eTickets Booking System or convenience stores in Japan. For details, please refer to here.

You can buy advance tickets from our Official eTickets Booking System or convenience stores in Japan. For details, please refer to here.

Ticket counter and ticket machines at the entry of the Aquarium (second floor) only offer same day tickets.
eTickets purchased via our Official eTickets Booking System will be valid for 180 days from the date of purchase.
For tickets purchased from other channels, the valid date will be different depending on the rules of each ticketing agency. Please check with your ticketing agency for details.

Ticket sales of same day tickets end at the last admission time. Please refer to Today's Opening Hours for the last admission time.

Ticket counter is located on the second floor at the entrance of the Aquarium,

No, children aged below 3 receive free admission with an accompanying guardian.

If you buy tickets via our Official eTickets Booking System, your tickets are delivered to your designated email address. Please find the tickets in your mailbox.
For tickets purchased from other channels, please check with your ticketing agency for details.

Local residents with "Physical disability certificate", "Medical rehabilitation handbook" or "Mental disability certificate" and one accompanying guest can enjoy half price admission. Please purchase tickets from the ticket counter by showing your certificate or handbook.
Please note that discount is not applicable to guests who cannot show related certificate or handbook.

No, reselling or transferring admission tickets is strictly prohibited.

You may arrange cancellation and refund depends on ticket sales channels:

Official eTickets Booking System

eTickets purchased via our Official eTickets Booking System can be cancelled in principle. No cancellation fee (¥0). Please access My Tickets for details.

Ticket Counter & Ticket Machines

Tickets purchased from the ticket counter or ticket machines are non-refundable.

Other Sales Channels

For tickets purchased from other channels, please check with your ticketing agency for details.

We only accept tickets purchased from our ticket counter, ticket machines, official eTickets booking system and authorized sales channels like convenience stores. Also, the tickets should be purchased by the ticket holder or accompany guests.

Tickets purchased from auction sites or other unauthorized sales channels shall be void. Void tickets cannot be entitled to re-issue, cancellation or refund. We shall not be liable for any void ticket.

For tickets purchased from authorized sales channels, please check with your ticketing agency for details before visiting.

No, there is no additional charge from convenience stores in Japan.
Please click here to view available convenience stores.

Yes, tickets purchased from convenience stores are valid tickets. You can skip the line at the ticket counter and go to the entry gate directly on the day of your visit. However, for security reasons, there may be restricted admission due to crowd control in peak visiting days.
Please click here to view available convenience stores.

For tickets purchased from authorized sales channels, please check with your ticketing agency for details before visiting.

Cancellation and refund depends on ticket sales channels:

Official eTickets Booking System

eTickets purchased via our Official eTickets Booking System can be cancelled in principle. No cancellation fee (¥0). Please access My Tickets for details.

Ticket Counter & Ticket Machines

Tickets purchased from the ticket counter or ticket machines are non-refundable.

Other Sales Channels

For tickets purchased from other channels, please check with your ticketing agency for details.